Performance Mercedes-Benz

Welcome to the Performance Mercedes-Benz
FAQ Centre

Mercedes-Benz ownership combines luxury, innovation, and performance in a way few brands can match. This FAQ page answers common questions about Mercedes-Benz vehicles, maintenance, financing, electric mobility, certified pre-owned programs, AMG performance models, and ownership throughout the Niagara Region.

Whether you're considering your first Mercedes-Benz or adding another vehicle to your driveway, our team is here to provide the knowledge and support that luxury vehicle owners deserve.

Shopping With Us

Since 1976, Performance Mercedes-Benz has been Niagara's exclusive Mercedes-Benz, AMG, and Vans retailer, celebrating 50 years of luxury sales and service, including financing and ownership support for discerning drivers and business owners.

Whether you're shopping for a new Mercedes-Benz, exploring Mercedes-Benz Certified Pre-Owned vehicles, or visiting for service and maintenance, our team is committed to delivering the premium customer experience expected from one of the world's most recognized luxury automotive brands.

Performance Mercedes-Benz is driven by Performance Auto Group, southern Ontario's leading automotive retailer since 1964.

Mercedes-Benz offers a broad range of luxury vehicles, including sedans, SUVs, coupes, convertibles, high-performance AMG models, plug-in hybrids, and fully electric EQ vehicles.

Popular models may include the C-Class, E-Class, GLC, GLE, GLS, EQE, EQS, and AMG performance models, subject to availability.

Yes. Performance Mercedes-Benz offers financing and leasing solutions designed to support a variety of ownership goals and budgets.

Our finance specialists can help you compare available options and determine which solution best fits your needs.

Absolutely. We accept trade-ins from all manufacturers and provide professional appraisals based on market demand, vehicle condition, mileage, and current market values.

We will pay maximum market value for your vehicle.

Yes. Our factory-trained technicians provide maintenance and repair services using Mercedes-Benz-approved parts, equipment, and procedures.

We welcome Mercedes-Benz owners regardless of where their vehicle was originally purchased.

Mercedes-Benz Vehicles & Technology

Mercedes-Benz has a long history of innovation, luxury craftsmanship, advanced safety technology, and engineering excellence. The brand is recognized globally for setting standards in comfort, performance, and automotive innovation.

Many drivers choose Mercedes-Benz for its combination of prestige, refinement, and cutting-edge technology.

Mercedes-Benz User Experience (MBUX) is the brand's advanced infotainment and connectivity platform. MBUX uses voice control, touchscreen functionality, navigation, smartphone integration, and personalized settings to create a more intuitive driving experience.

The system continues to evolve through software updates and connected vehicle technologies.

Mercedes-Benz continues to expand its EQ lineup of electric vehicles. Depending on availability, customers may find models such as the EQB, EQE SUV, EQE Sedan, EQS SUV, and EQS Sedan.

Our team can help explain charging options, driving range, and EV ownership benefits.

Mercedes-AMG vehicles are performance-focused models developed by Mercedes-Benz's performance division. AMG vehicles feature enhanced engines, suspension systems, braking systems, and styling designed to deliver a more dynamic driving experience.

Mercedes-Benz offers SUVs ranging from the compact GLA and GLC to the larger GLE and GLS. Each model offers different levels of space, luxury, performance, and capability.

Our team can help compare features and determine which SUV best suits your needs.

Owning & Maintaining Your Mercedes-Benz

Mercedes-Benz Certified Pre-Owned vehicles must meet strict manufacturer eligibility requirements and successfully complete a comprehensive inspection performed by factory-trained technicians before receiving certification.

The program is designed to provide additional confidence for pre-owned luxury vehicle shoppers by ensuring each eligible vehicle meets Mercedes-Benz standards for quality, condition, performance, and appearance. Certified Pre-Owned vehicles allow customers to enjoy many of the benefits of Mercedes-Benz ownership while purchasing a pre-owned vehicle.

Mercedes-Benz Certified Pre-Owned vehicles offer additional peace of mind compared to many traditional used vehicles. Depending on program eligibility, benefits may include manufacturer-backed warranty coverage, roadside assistance, vehicle history verification, and a comprehensive inspection completed by Mercedes-Benz-trained technicians.

For many buyers, a Certified Pre-Owned Mercedes-Benz provides an excellent balance between luxury vehicle ownership, long-term confidence, and exceptional value.

Maintenance requirements vary depending on your Mercedes-Benz model, mileage, driving habits, and operating conditions. Following Mercedes-Benz recommended maintenance schedules helps support vehicle performance, safety, reliability, and long-term ownership value.

Routine maintenance may include oil and filter changes, brake inspections, tire service, fluid checks, software updates, and manufacturer-recommended maintenance intervals. Our service team can help ensure your Mercedes-Benz receives the care it needs throughout every stage of ownership.

New Mercedes-Benz vehicles are backed by manufacturer warranty coverage designed to provide confidence and peace of mind throughout ownership. Coverage may include comprehensive vehicle protection, corrosion protection, roadside assistance, and other manufacturer-supported programs.

Warranty coverage can vary by model and model year. Our team can explain current Mercedes-Benz warranty programs, available protection plans, and the benefits included with your new vehicle purchase so you can better understand your ownership coverage.

An authorized Mercedes-Benz dealership, like Performance Mercedes-Benz, has access to factory-trained technicians, genuine Mercedes-Benz parts, specialized diagnostic equipment, and the latest manufacturer service information.

This helps ensure your vehicle receives maintenance and repairs that meet Mercedes-Benz exacting standards while helping preserve warranty, performance, safety, and long-term reliability.

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