Excellent and prompt service. Yuchen, Karla and Kim are outstanding.
We first had a phenomenal experience with the dedicated and friendly Yuchen two years ago. He worked endlessly to satisfy us as best as he could, and delivered our beautiful SUV. We also had another excellent experience, with the dynamic service department team. Karla is fantastic, and Kim was so quick to jump in to help as well. Overall, very satisfied with this dealership. Lovely team In all departments.
Excellent knowledge and willingness to answer all questions. Very friendly staff going out of there way to help even after purchase and delivery. Very happy with the experience of purchasing a car here and would recommend this dealership without hesitation.
I've been in the market for a couple months now. I had a vehicle (not MB)that had negative equity and I understand I can't bury the whole thing but was just looking for advise and assistance to get rid of it. I went all around the region speaking to what seemed like every sales person and all they wanted to do was upsell me and put me into a 8year payment plan that would still leave me upside down. I finally ended up calling performance MB and spoke with Alexandra who took the time to investigate my situation and then passed me onto Alfredo in sales who worked with me and made me feel completely at ease and into a vehicle and payment that was what I consider reasonable and will leave me in a great spot in the future with a vehicle that I know will hold its value. When I moved onto the business office to write up the deal Justine took the time to explain all the options and extras available without any presssure and a genuine concern for my purchase and what would give me the best value and added protection. All I can say is A+ to everyone I dealt with and I feel like I will be a Performance MB client for life.
Great Store- Great People
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